Customer Testimonials

• I just wanted to thank you and the staff at Guess Motors for a great experience. Typically purchasing a car is an uncomfortable, and at times, contentious experience. That was not the case here. Not only did you help me purchase a car that I LOVE at a great price, but you made my wife and I always feel comfortable and appreciated. Even Gary Ray, unlike many finance managers, was friendly, engaging and not aggressive.
  
  Thanks for your time and help. I will defiantly recommend you and Guess Motors/ Guess Showroom to my friends and family whenever they are looking for a new or used car.
  
• Hello Kate,
  I just wanted to say thank you so very much for all the patience and assistance you afforded my brother and me. Although I was initially disappointed that the vehicle I had come for had been sold, you helped make it matter not one iota with your willingness and graceful humor.
  
  I believe things happen for a reason and I just wasn’t supposed to have that car and as to the Jeep I bought…I just love the thing to death! I am very comfortable driving it and I think it’s just me..you know, unpretentious and with a darn good sense of humor.
  
  I also want to thank Gary Ray. He went the extra mile for me and I sure do appreciate it. His is most often a thankless job, but a very important one and I am most certainly happy very happy he does it so well. I am going to tell each of my friends that if they want to be treated right, they need to visit you.
  
  Thanks Again,
  Judy Steele
• Morning Ray. I love my Escape!! Thank you so much for helping me get it. I enjoyed meeting you, the service was excellent. I appreciate your patience with me, I don’t buy many new vehicles but you made it easy! I will recommend you to my friends when they are looking for a vehicle. Thanks again…take care.
  Mrs Yost 4/1/11
• Ray, Thank you very much for making my Ford Edge purchase so easy! I appreciate it very much. I’m very happy with the car & am glad I bought off Guess Motors! Thanks Again!
  Jenna Marra 3/15/11
• We made it home safe and sound to Maryland and thoroughly enjoyed the drive in the new car, and especially since we took a different route and bypassed Pittsburgh! We both just love the car, which is now tucked away safely in the garage. I wanted to say thank you again to you and the rest of the staff at Guess for a very pleasant and smooth sales transaction. My husband and I were extremely pleased and felt it was the smoothest car purchase we've ever made.
  Pat, Abingdon, MD
• A simple thank you is not enough to express our sincere gratitude to Dustin, Jim and the financial team at Guess Motors for making a dream come true for my husband (and a very happy wife!)
  
  Due to your diligence in finding a loan that exceeded my expectations, not to mention customer service that was courteous, friendly, and so very helpful – I can say that Guess Motors is truly a team of honest, hardworking employees and have much to be proud of for making your company as successful as it is.
  
  I can promise you that you will have customers for life and we will be sure to send anyone in need of a vehicle your way because I have nothing but the best compliments for the service you have provided.
  
  Again thank you to all involved in this successful transaction. We could not beat your price, warranty, service and expertise at any other dealership.
  
  Again a very heartfelt thanks.
  Lorie Donnelly-Hoit
  Wellsburg, WV
• To The Guess Family, I would like to take this time to personally thank you for a wonderful and painless experience we had on the purchase of our vehicle. You at Guess Motors have gained my confidence and respect. In all of my past years of purchasing vehicles, it has been one delay after another. However that did happen with the "family" at Guess. You made me feel welcome and special..for that, I thank you! I will be back and will some of my family and friends! Keep up the special touch!
  Louann Pizzuto-Hill, Jeffery Hill
• Robb & Guess, Thank you so much for helping to unlock my car. You kindness is greatly appriciated! You have a wonderful company! Sincerly, Anne Chihocky March 18, 2008
  Anne Chihcoky, Amsterdam, Ohio
• Ja, I just wanted to say thank-you again for all you did for me. The car is great and I've only gotten gas once! I still can't believe it. Your help meant everything to me! Take cars and god bless. 4/2/08
  Shell
• 4/2/08 Dear Mr. Guess, I visited the Guess Ford Garage today for my routine oil change and tire rotation on my 2005 Ford Taurus car. I am very pleased with the service and care for my car. I am especially pleased with what seems to be several new services for customers there. First, after the work was completed, I had the complete service bill reviewed by Robert Wirkner. He explained what the technician did to examine my car and provide a routine inspection of the car. He reviewed the Multi-Point Inspection Card so I knew the status of my battery, the condition of my tires, and the outcome of the break-check. I drive daily to see patients in my job in home care. Safe functioning of my car is essential. He then reviewed the charges for the service so I understood these. Second, Mr Wirkner asked if I wanted to have a car wash. I was so pleased. I said YES and sat only a few moments until the car was washed and parked safely so I could pull out of the garage SAFELY. I support having this review of service-bill and especially for the car wash option. Thank you for employing young people in this work. I support employment of our youth here in Carrollton. I did tip the boy and appreciate his work. I drove away with a safely functioning clean car. Thank you for offering these services here in Carrollton. I think my car was in better condition and cleaner after I left the Guess Ford Garage today. I encourage you to continue these quality services. Respectfully, Deborah D. Lumley
  Deborah D Lumley, Carrollton
• Just wanted to let you know I love the Bonnie! Not a single problem on the way home(as I am sure you ascertained from your knowledge of the car...everything works great! It was a pleasure to work with your dealership and I appreciate everything you did to get the deal thru for me! Thanks!
  Mrs. Sears, New York
• 3-25-02 CAN NOT SAY ENOUGH REGARDING THE WAY THE PERSONNEL IN THIS ORGANIZATION DOES BUSINESS. VERY PROFESSIONAL. ARTHUR GEBHARD
  MALVERN,OHIO
• 3-27-02 MOTHER GUESS KNOWS HOW TO HIRE EXCELLENT SALESMAN! MR GLEICH IS A TRUE PROFESSIONAL.
  HERMAN HITE
• We were satisfied with their work and they are very nice people. We love our car, this is our 3rd Buick.
  Henry Weyrauch, Wintersville, OH
• Guess Motors treated me and my wife very professional. I tell all my friends. I like my Sunfire very well.
  Ronald Fallert
• The staff at Guess was extremely friendly and helpful. James Baker was our salesperson. He was wonderful. He made my first brand new car a special experience. He answered all my questions. Very pleasant. I absolutely love my 2000 Pontiac Grand Prix!!!!!!!!!
  Pamela Wright
• Professional, friendly, service oriented. Nicest vehicle ever owned.
  Dena Lucus
• We would like to let you know that this is the best car that we ever purchased.
  Robert Snider
• This was the fastest vehicle purchase I have done. It was "easy" to do. No problems. Thank you.
  John and Rose Shanahan
• Michael Gleich went out of his way to obtain this vehicle for us and made sure we were happy with our purchase. Excellent salesman!!!
  Mark Littell, Weirton, WV
• The quality of this dealership made me drive 1-1/2 hr to deal with them. First class dealer.
  Fred White, Kent, OH
• Everyone at the dealership was extra nice and cooperative. They offered to help in anyway they could.
  Donald Wagner
• James Baker is very appreciated for going out of his way to accomodate us. Thank you so very much.
  Barb Lehman, Minerva,OH
• We were treated very good. They took care of every detail that was agreed on.
  Mr. & Mrs. Kendziorski
• I DRIVE AN HOUR BECAUSE THIS IS ONE OF THE FEW DEALERSHIPS THAT DOESN'T TREAT YOU AS IF YOUR A DUMB BLOND. I LOVE MY CAR. 4-15-02
  AMY BOLE MASSILLON,OH
• Mike Gleich, Just a note to say how much we enjoy our nerw car!! It runs great, as we've been to Columbus several times and it haulks everything we need. We've brought grandchildren, baby car seat, luggage, etc. home. Thanks for thinking of us and we appreciate your help. The calendar picture turned out great! You do excellent work!
  Dave & Edwina McElwain
• BOTH MIKE GUESS AND MIKE GLEICH BOTH WENT BEYOND MY EXPECTATIONS TO FIND ME THE NEW VEHICLE. THIS 2002 TRUCK IS THE FINEST EXAMPLE OF A NEW TRUCK THAT I HAVE EVER OWNED & I OWNED A BUNCH 4-15-02
  MARTIN GREEN-MALVERN,OHIO
• DEAR MR GUESS, I WOULD LIKE TO TAKE THIS TIME TO THANK YOU MR BAKER FOR BELIEVING IN MY SON AND GIVING HIM A CAR TO START A JOB IN WHEELING AND WITHOUT A CAR HE WOULDN'T HAVE BEEN ABLE TO WORK AT A JOB THAT HE WENT TO COLLEGE FOR. SO ONCE AGAIN THANK YOU AND GOD BLESS ALL OF YOU. PS I'LL SPREAD THE WORD ABOUT GUESS MOTORS AND HOW GREAT THE PEOPLE ARE THERE. MY NEXT CAR WILL BE FROM THERE. SORRY I DIDN'T COME THERE BEFORE.
  JACKIE RICHIE STEUBENVILLE OH
• I am a GMAC Retiree and have been in all the GM dealerships in a 9 county area and from top to bottom this Dealer is "#1".
  Gary Ruff, Minerva, OH
• 7/6/07Mr Guess and all - I wanted to take a second to let you know it has been a great experience dealing with Guess Motors. I purchased a used car from you which I found on-line. First of all, the information regarding the car was accurate and represented the vehicle perfectly. Second, dealing with James Baker was great - he returned phone calls, returned emails, answered all questions and did everything he said he would. It was a simple choice to purchase the car. The car had a few mechanical problems that took some time to figure out - and needed 2 trips to your dealership to complete repairs. Scheduling and working with Ron James was another great experience. He made it easy to schedule to bring the car in, easy to pick-up and coordinate a loaner car, and was the type of guy that you want to work with. He took the time to listen and to communicate to the techs the needed details to figure out what the problem was with the car. Both James & Rob were proactive and called me to deliver status or coordinate efforts, instead of me having to call them. When I did call they were always available. Both were very flexible and understood the challenge of bringing the car in from the distance involved (Akron area 1.25 hr ride one way) and extended extreme courtesy in that matter. It was an unexpected pleasure - and I will certainly look to Guess as I look for vehicles in the future. Thanks Scott LeHoty
  Scott LeHoty